With the rollout of Timeline for brands this morning, we took the opportunity to publish it on our SMC-DC page (thanks, Elliot!), and I took Facebook’s walk through tour to see how everything works. Here’s what I’ve got so far…

You can “preview” Timeline now, and then opt to either publish it, or wait. Until March 30th you can always revert to the old version. Update: Apparently that’s not true – once you officially “publish” the new format, that’s it – no going back! After March 30th all brand pages will have the new Timeline format.

1.  Cover photos – Specs appear to be 851 x 315 pixels. Facebook has released guidance for brand pages re: cover photos as follows:

     Cover images must be at least 399 pixels wide and may not contain:

  • Price or purchase information, such as “40% off” or “Download it at our website”
  • Contact information, such as web address, email, mailing address or other information intended for your Page’s About section
  • References to user interface elements, such as Like or Share, or any other Facebook site features
  • Calls to action, such as “Get it now” or “Tell your friends” [source: Facebook.com]

Here’s what our SMC-DC page looks like with Timeline enacted:

Click through for the live site

2.  Profile pictures must now be square, and appear to be 125 x 125 pixels. Facebook’s tour suggests using one at least 180 pixels wide.

3. The navbar (photos, apps, etc.) – Photos automatically are first, but you can change the orders of the other boxes. You can only “feature” four apps, but you can have up to twelve total live on the page. When I upgraded my page, all of my apps were changed to inactive (though all settings stay intact, of course) and I had to go into the dashboard to re-add the ones I wanted, presumably in the preferred order.

4.  Adjusting Timeline posts – you can go through to hide posts you don’t want to show (though I would only recommend that in extreme circumstances – we all know what happens when brands start deleting posts). More importantly, you can “star” posts to feature them, which means it will be take over both columns of Timeline to be twice as big. Example:

And hey, click through and read this awesome post from SMC while you're at it!

You can also click the pencil to “pin” posts to the top of the page and highlight them (interesting possibility to feature fans’ posts, perhaps?)

5.  Private messages – People can now send your page direct messages, which appear on the top right of your new admin panel (which you can choose to show or hide from the top of your page as you wish).

6.  New admin panel – lots to play with here. It has sections for Notifications, New Likes, Private Messages, and an Insights snapshot.

Clicking “Manage” up top brings a drop down menu of the options to Edit Page, Use Activity Log, See Banned Users, and Use Facebook as [Your Page]. The Activity Log looks pretty interesting – here’s a screenshot with the drop down options available:

Clicking “Build Audience” from the admin panel brings a drop down menu of Invite Email Contacts (interesting), Invite Friends, Share Page, and Create an Ad. Here’s the “Email Contacts” options:

All in all, I think there’s a lot of possibilities here. I love the direct messaging to pages – that’s been needed for a while. The cover photos look fantastic (check out any major advertiser’s page like Dove, Coke and Red Bull to see what they’re doing), and there’s bound to be some cool cover photo + profile picture integration ideas. Only featuring four apps is a bummer, and we have yet to see if brands will be able to maintain any kind of custom landing pages/fan gates. But overall Timeline is undeniably better for featuring media posts like pictures and video, and it’s also just more attractive, which is never a bad thing.

What have you discovered so far from playing around? What do you like/hate about it so far? Any brilliant ideas to capitalize on the new format yet?

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Social Media Week is Finally Hitting DC!

by rachael g king on February 7, 2012 · 0 comments

And in a turn of events surprising to no one, I’m right smack in the middle of it.

Social Media Club DC is stoked to be partnering up with our friends of the AU Social Media Club, Fleishman-Hillard DC, and It’s Just Lunch to bring you the NEED4SPEED Ultimate Networking event!!!

That’s right, y’all. Forget speed dating… we’re going speed NETWORKING. Check it:

The DC and AU Social Media Club chapters are partnering up to bring the District a networking event so hardcore, it will blow. your. MINDS. (Or at least, your wad – of business cards, that is!)

Three minutes per person, countless handshakes, and a mess of sponsored booze guarantee that you’ll leave with a handful of solid leads, a few new BFFs, and the beginnings of a healthy hangover.

So come on out and for once, don’t ever feel guilty for jumping to the “What can you do for me?” part of the conversation… this mixer’s like the ultimate crabcake: all meat, no filler, baby!

I plan on making a complete fool out of myself as host, so I promise you don’t want to miss this one. Hope to see you all there!

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On Being a Noob at Events and Conferences

by rachael g king on December 2, 2011 · 16 comments

As a student, recent grad, or newbie to the work force, you might be (and you SHOULD be) going out of your way to get to all kinds of events and meet people – happy hours, panels, workshops, conferences. But once you’re there, they can be a little intimidating – everyone knows everyone else, there’s the “cool kids” table at the back, and suddenly you’re back in middle school, wondering if you’re going to have to eat your lunch in the bathroom stall again.

There are a few tactics you can have up your sleeve to make sure you don’t end up without a date at the prom conference.

Have a “thing”.

Last month at BlogWorld LA, there were lots of people who had an identifiable characteristic (an exceptionally creative T shirt, a funky hat, a feather boa) that made them stand out and super recognizable. It makes it a lot easier for people if they can say “Oh, do you know Joe? He’s the guy with the pet honey badger/wearing the monocle/doing magic tricks.”

(These may be overkill, but I like to go big or go home. Feel free to rock a simple cowboy hat instead, but remember: ONE FEDORA PER CREW.)

Follow the hashtag.

Create a separate column in Tweetdeck or whatever you’re using specifically for the event’s hashtag. Then start chatting and connecting with fellow attendees, so that you can spot them IRL when there’s a coffee break or lunch, and you’ve already got an icebreaker ready to go.

Have fun/creative business cards.

Some people are anti-business card (insert Hipster Ariel quote here). I’m not one of them. You better believe I’m always stocked up – with both my professional cards, and my personal Moo cards, complete with picture so people can easily remember who I was later:

Ask questions.

One of the easiest ways to start a discussion with someone is to start up a conversation based on a question they asked one of the presenters. “Hey, I liked what you had to say about…” Or, “I’ve actually done some work related to that subject…” Likewise, if you ask a (good) question in front of the whole conference, it’s likely that someone will come talk to you – AND you’ll look like a smarty-pants and engaged, thoughtful attendee in the process. Win win!

Dress professionally.

In this day and age, jeans are usually fine (depending on your industry). But make sure they’re NICE jeans, and throw on a blazer, please and thank you. If you wouldn’t wear it to meet your significant other’s parents, don’t wear it to the conference.

Most importantly: just freaking say hi.

Pull on the big girl panties, man up, whatever you want to call it. Yeah, it can seem awkward to just walk over and say “Hi” to a stranger, but I promise, 99% of people are going to be thrilled that you did. And even if someone is a jerk, then you can talk about THAT JERK OVER THERE with the next person you say hi to.

And remember, just like in high school – you’re just starting out here. It will get easier. After a couple of these things, you’ll start to recognize faces, and after a few more, you’ll actually know people – maybe even friends - whenever you walk into the room.

Just don’t forget to keep on meeting new people, even after you’ve found your lunch table.

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careerWith the “potential careers” landscape changing about every 2.6 seconds, it can be overwhelming to try and decide which direction you want to go in. So how do you get a taste of a potential job, industry, or type of working environment without actually taking the plunge and committing to a full-blown career change right off the bat?

1. Research and narrow it down.

You can’t just say you want to do “marketing” or “social media” or “PR”. Those are enormous, broad industries that include thousands of different types of jobs. Do your due diligence; read industry blogs, interviews, and ask people questions to figure out things like:

Would you prefer an agency setting, or in-house? Big agency or boutique shop? What kind of client(s) do you want to work with? Do you want to actually manage accounts, or work on them internally? What kind of companies and work really speak to you?

2. Pick some brains, zombie style.

I live by the ABC rule: Always Be Coffee-ing. There is practically no one on this earth I won’t agree to get coffee with. You never know what cool projects they’re involved with, the advice they may have for you, the connections they might be willing to exploit on your behalf (wink!). Find people who are doing what you think you might like to, and (in a polite and un-stalkery way) ask them to grab coffee to chat and get a feel for their day to day work, and whether it’s something you would enjoy.

3. Intern! (Like your mama said, practice makes perfect…)

While talking to a friend in college last weekend, she asked for advice on the kinds of places she should be applying for internships. In the marketing world, you have two options, the way I see it; you can go for a big house agency, where A) they’ve got every job and department under the sun, which means you’ll get to examine all the different career opportunities up close, and B) chances are you’ll get to work on some pretty cool brands and have some big names to put on your resume afterwards. (I’d love to be able to say that this doesn’t matter, but unfortunately, it often does – people can’t help but notice recognizable brands when scanning a zillion resumes). The second option is to work at a boutique agency or in-house, either of which means you’ll probably get an insane amount of varied experience and really get your hands dirty.

Both are good options, and I told my friend to go after both types, and then choose the one she was really the most excited about. Hopefully you’ll be able to do more than one internship, and can try one of each.

4. Moonlight like a mofo.

When trying to switch professions, you need to just accept that you’re going to be doubling down for a while. (I spent years working a day job I hated to pay the bills while I built my blog, online brand, and industry experience enough to be able to transition to a full time position in social media marketing. I even interned remotely for a big local non-profit, in addition to my 40 hours a week and all my extracurricular activities.)

If you aren’t willing to work twice as hard for as long as it takes, this leap may not be for you.

5. Take it from Nike: JUST DO IT.

I get asked a lot, “How do I do social media professionally?” Well, if we ignore how annoying that question is given its utter vagueness and lack of direction (help me help you!!), the answer is simple: Just DO it.

Do it for your own profiles and brands. Do it for a friend. Do it for a local business, for free if you have to at first. Just do what you have to do to get experience – something to put on your resume – because this ain’t the kind of thing they can teach you in school.

Yes, it’s hard, and a lot of work. But not nearly as soul-sucking as accepting a job that isn’t perfect for you and having to stick it out while you find the one that is.

And just remember, if you do all this, eventually? You’ll end up here.

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Why I Removed My Birthday From Facebook

October 27, 2011

The past few years, the torrent of Facebook and Twitter messages that rained down on my birthday felt great. Who doesn’t enjoy being inundated with well-wishes from friends, family, and coworkers, amirite? This girl, apparently. Because this time around, I was just annoyed. Maybe I’m spoiled, but for some reason, each generic two-word shout out [...]

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My Crush on Keith Stone

October 18, 2011

Lately, I’ve become obsessed with commercials. Which, in a DVR world, is probably a strange thing to say. But when you’ve been newly immersed in an ad agency for the past ten months like I have, it’s unavoidable. Suddenly each one is a project to be critiqued – I can’t help but wonder about the [...]

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Is Your Twitter Profile God-Awful?

October 13, 2011

Whether you’re a casual Twitter user, a digital networking powerhouse, or a small business looking to use Twitter for marketing, chances are you’re not opposed to gaining more Twitter followers. However aggressive (or not) your desire for followers may be, I think we can all agree that in general, we hope that those we choose to [...]

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Digital East 2011 Presentation: LinkedIn and Twitter Marketing Strategy

September 28, 2011

I just finished presenting at Digital East (#DEast11, if you want to follow along) on LinkedIn and Twitter Marketing Strategy for Companies and Brands. It was a blast – the audience was hungry and looking for case studies, new tools, concrete takeaways, and advanced strategy tactics. It was great to talk to such a savvy crowd [...]

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Don’t Be Beige.

September 23, 2011

We watch a lot of HGTV in our house. Partially because we enjoy it, and partially because it’s the only thing we can agree on when he wants to watch Gangland and I want to watch Golden Girls. {source} One of my favorites is “The Unsellables“, in which they brutally point out the many and [...]

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Dear Netflix: You Are No Longer a Verb to Me.

September 20, 2011

Dear Netflix, A couple months ago, you screwed up. (Note that the operative part of that sentence is not actually “you screwed up” – all brands make mistakes – it’s the “couple months ago” part that hurts.) You announced a sizable price hike with little to no explanation, and zero community management in place to [...]

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